Warranty
At 1st Call Automobile Services, we stand behind the quality of our work. All repairs and services carried out by our technicians are warranted against defects in workmanship for a period of
1 month from the date of service.
Second-hand parts are covered by a 3-month warranty, while genuine and aftermarket parts are covered for the
warranty period recommended by the relevant supplier or manufacturer.
If a brand-new part supplied and fitted by us fails during its applicable warranty period, the part will be covered under the relevant supplier or manufacturer's warranty.
Labour costs associated with replacing a failed part are not covered under the parts warranty. Warranty coverage for parts may vary depending on the supplier, manufacturer and type of part.
To make a warranty claim, customers should contact us as soon as a concern arises. We ask that the vehicle not be taken to a third party for related work before contacting us, as such actions may affect the validity of the claim. Warranty cover applies to the original repair only and does not extend to unrelated faults, wear and tear, or damage resulting from misuse or failure to follow maintenance recommendations.
This warranty is provided in addition to any rights you hold under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986, which cannot be excluded or limited by this policy. If you have any questions about your warranty entitlements, please get in touch with our team directly.
Disclaimer
The information provided on this website is intended as a general guide only. While we make every effort to keep content accurate and up to date, 1st Call Automobile Services does not accept liability for any errors, omissions, or outcomes arising from reliance on information published here. Pricing, availability, and service details may change without notice, so we recommend contacting us directly to confirm current information before you make any decisions.
Vehicle repair and maintenance vary depending on the make, model, age, and condition of each vehicle. Any estimates or timeframes we provide are indicative only and may change once we carry out a proper assessment. A final quote will always be confirmed with the customer before work commences.
1st Call Automobile Services is not liable for any direct or indirect loss, damage, or inconvenience arising from vehicle faults, delays, or circumstances beyond our reasonable control. All services are carried out in good faith using appropriate tools, parts, and techniques. In any circumstance, we limit our liability to the value of the service provided. [confirm with client — review with a legal professional to ensure this aligns with your specific business obligations under NZ consumer law]
For any concerns or queries regarding our warranty or disclaimer, please contact us at
info@1stcallautomobileservices.co.nz or call us on
0226808901
